Dear Heritage River Inn Guest;
Your privacy is important to us. This policy tells you what information
we gather about you, how we would use it, how you can opt out of
the collection, use or disclosure of your personal information and
how to get access to the information we may have about you.

Collecting Information
We collect information about guests such as name, automobile
license number, make and year, credit card number and
special needs, interests and preferences. We may collect information
from you directly, from a member of your family, or from a business associate making a
reservation for you. We may obtain it by telephone, in person, by mail, by fax, or by e-mail. We may keep the information in written form or electronically. By providing this information to us, you enable us to serve you better.

Using Information
We use the information collected to make your stay more enjoyable, to assist in arranging payment of your accounts, and to provide you with further information about our facilities and our programs.

We will retain your personal information only for as long as required by the law or as necessary for the purposes for which it is collected. Your personal information will not be used for any other purpose without your consent.


Disclosing Information
We will not disclose any personal information collected about you to anybody else, unless required to do so by law, except when we provide the information to firms we retain to assist us in forwarding additional information to you, or in collecting funds owing by you. If our business is sold, we may provide the information to the purchaser of our business.

We will comply with all laws that require us to supply the information to government agencies and others. We will not otherwise sell, transfer or trade any mailing list which includes your information.

Keeping Information Secure
We will keep written information in a secure place in a locked cabinet. If the information is stored electronically, it will be password-protected and available only to those members of our staff who require it.

Access to Information
If you wish to review the personal information we keep about you please contact our Privacy Officer at the address set out below. At your request, subject to applicable law, we will delete your personal information from our records.

Obtaining Your Consent
By providing personal information to us, you are consenting to us using for purposes set out above and disclosing it to the parties described above. If you do not want us to use any personal information about you, or wish to limit the use or disclosure of such personal information by us, please contact the Privacy Officer at the address set out below by mail, fax or e-mail.

Contacting Us
We may be contacted by mail, fax or e-mail as follows:
Privacy Officer – Melody Watson
Address – 2140 North Island Highway
Campbell River, BC V9W 2G7
Fax Number – 250-286-9692
E-Mail – melody@heritageriverinn.com

The Heritage River Inn Campbell River, Vancouver Island, BC. - Privacy Policy
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